Free Ground Shipping
We offer free shipping for all orders in the Continental United States only. Free 2 business day shipping to all locations east of the Mississippi (excluding PO boxes). Shipping transit times are usually 2-4 business days west of the Mississippi depending on the distance from Pittsburgh, PA. Orders placed by 3 PM EST Monday through Friday excluding weekends and holidays will be processed and shipped the same day. Orders will be shipped by FedEx, UPS and/or USPS Priority Mail. Call us at 1-888-771-5126 if the delivery time is extremely important. We will try our best to meet your needs.
Next Level Fall Protection wants our customers to be 100% satisfied with your purchasing experience. Returns will be accepted within 30 days from date of purchase. Please contact Next Level Fall Protection at 1.888-771-5126 or fill out the form below and a customer service representative will contact you to guide you thru the return process. A Return Goods Authorization number (RGA) will be issued by Next Level Fall Protection and is required for all returns. Returns will not be accepted without a Return Goods Authorization number (RGA) and shipping instructions. Products being returned MUST be in new unused condition. Any returns sent back to Next Level Fall Protection without prior consent will be sent back freight collect. No Return Fees will be applied for any returns that Next Level Fall Protection approves. Once again, our goal is to provide 100% customer satisfaction.